During the Covid-19 pandemic, the government implemented a
restrictions policy on community activities to reduce the
spreading of the virus. This policy includes social
distancing until limiting the number of people in the
building. This policy inhibited business processes from
operating normally. In the end, It led to a new working
system in response to the new situation.
Nonetheless, some industrial sectors such as FnB must
continue to operate despite implementing health protocols or
activity restrictions. One of the efforts is to minimize
direct physical contact, at least for the employees involved
in the production process in this industry.
Thus, this case study was created by Axdif to describe how a
business in the F&B Industry manages the dynamic of employee
shifting and leave during the pandemic situation. Raza Kopi
is a coffee shop that sells food and beverages. In managing
many employees, Raza Kopi encountered obstacles in terms of
administration and employee schedules.
Changing Manual Attendance To Mobile Attendance Via
Smartphone To Minimize Physical Contact
The work schedule at Raza Kopi uses a shift work system or
alternately, where certain employees may have different
working hours in some week. Before using Axdif, Raza Kopi
utilized a standard fingerprint attendance machine. This
machine has limitations in managing shifting schedules. As a
result, it is pretty tricky for cafe owners and management
to oversee their employee's presence.
Raza Kopi employees must avoid absences in this manner
during a pandemic due to virus spread. In reality, they
should queue to take turns recording fingerprint
After viewing this circumstance risk, Raza Kopi started
using Axdif. Also, the management operated Axdif to manage
and oversee its employees' work schedules. Through the
online attendance feature, monitoring and managing employee
work schedules were controlled remotely by Raza Kopi
"We are having trouble dividing crew shifts during this
pandemic. However, with Axdif, working hours and workdays
can be more organized. The cafe crew's attendance is also
easy to track while still adhering to health protocols,"
said Raza Kopi Manager, Najamuddin.
As Najamuddin pointed out, the owner felt secure in ensuring
all employees were present at the cafe because Axdif has a
GPS geolocation feature. With the addition of the anti-fraud
feature, employees will never cheat with apps like fake GPS
or other sorts of fraud.
Furthermore, management can also determine the coffee shop
situation without visiting the branch by using the "Activity
record" in the Axdif attendance feature.
Flexible Leave Scheduling
The employees' wellness during the pandemic may become more
vulnerable. If one of the employees' conditions may not
allow them to work, it will impact the shift or working
schedule. For this reason, management must be flexible in
rescheduling leave to run the business.
Raza Kopi found that manually rescheduling for shifting
hours would be time-consuming and difficult. In this
condition, management realizes that they found the solution
through Axdif's Leave Feature. Raza Kopi can accommodate
more flexible work leave and sick leave scheduling.
Moreover, this feature provides access to import the reports
in real-time and practically. So, decisions on rescheduling
Furthermore, Raza Kopi's employees and management found it
easier to apply for leave. Before using Axdif, employees in
conditions where it is impossible to work will require time
to submit for leave. They should go through the process of
submitting their leave directly to management. The Axdif
system can process it easier and faster via smartphone.
Based on the Raza Kopi case analysis, Axdif's role is
beneficial for this cafe in running its business continuity
efficiently and more quickly. By utilizing Axdif as an app
to manage their employees' attendance and leave, Raza Kopi
can optimize business performance both from the employee and