Overview
Working from home has been a source of insecurity for any
company that is implementing it during COVID-19. This policy
is causing disruption on the day to day basis of the
employees' productivity. Thus, the emerging trends of
the various digital platforms to monitor employee
performance has been a discussion among the business
community. Those platforms may include, virtual meeting
application or software, web-based task management system,
and mobile attendance application. These allow companies to
ensure their productivity and transparency in order to stay
in business.
The objective of this case study is to analyse how a company
still pays for its employees' salary during the
COVID-19 situation. This situation has forced many companies
to rethink their method to pay for the employees. One of the
examples is PT Kasir Pintar Internasional, an android-based
Point of Sales (POS) application provider, that uses the
Axdif app to monitor its employees. The team has decided to
implement the application to record their daily attendance
and to count their working hours.
The Difficulties To Calculate Payroll And To Track
Productivity
PT Kasir Pintar Internasional, a Surabaya-based company, has
empowered more than 400.000 MSMEs to run their business
through their POS application. Its clients ranging from food
trucks to agribusiness, vehicle repair shops to online
shops. While most of their clients are still active in
completing transactions daily, the office has to stay
operating under the local policy to implement work from
home. On the other hand, it still has to compensate for the
employees who work on their team. The payment involves basic
salary, transportation allowance, and food allowance. These
items will be paid fully to the employees under several
conditions which every company usually regulates
differently.
The management team sets the company's policy that the
employee will get the full payment if they are able to prove
their productivity 8 hours per day. Prior to COVID-19, PT
Kasir Pintar Internasional used the fingerprint record
attendance method to undertake salary calculation. However,
it is almost impossible to calculate the working time that
employees have done per day when no one is allowed to show
up at the office today.
Another issue with Working From Home policy, that PT Kasir
Pintar Internasional is currently facing, is to track the
productivity of the employees. The challenge is to ensure
that every employee is performing their function.
Henceforth, its daily operation can still run smoothly. This
condition can be a specter for any employer if they find the
employees fail to fulfill their duties subsequently disrupt
the business process. To reiterate, when the traditional
business process majority is done in the office and is
supervised physically, these are inapplicable to be
performed in this situation. It also applies to PT Kasir
Pintar Internasional, it has to maintain its productivity
while every employee is working remotely.
The Future Of Employee Administration
The COVID-19 has forced businesses to operate more flexibly.
It means the daily operation can be performed by the
employees anywhere. PT Kasir Pintar Internasional has come
up with 2 solutions and proved that flexibility in doing
business can help any company to stay active and
competitive. The solutions to solve payroll calculation and
productivity tracking issues. They came from the utilisation
of the Axdif app and web-based HRIS.
To overcome the payroll obscurity situation, PT Kasir Pintar
Internasional utilises Axdif app. It enforces all employees
to record their attendance on the Axdif app. It allows the
finance department to calculate the salary and allowances
easier. If some employees failed to accomplish it, the
consequence is the reduction of their food allowance.
Furthermore, if the employees need to work overtime, they
can apply through the overtime feature and get approval from
their supervisors.
Hence, every employee has succeeded to prove their presence
every working day to run their day to day operational
activity to the management team. This method has given PT
Kasir Pintar Internasional a security to keep paying for
their employees while providing the payment the employees
deserve.
Finally, PT. Kasir Pintar Internasional also utilises
another Axdif feature which is called activity record. This
feature can trace the employee productivity. This allows
supervisors to monitor their co-workers' daily
performance and progress through the file uploaded by each
individual. Having the ability to monitor employees'
performance can provide employers with trust in carrying out
the business during the pandemic. Axdif has provided a new
method to support PT Kasir Pintar Internasional in keeping
its engine running steadily. As a platform that offers
transparency and flexibility in its operation, the Axdif
mobile app has solved administration issues as well as
productivity issues during the COVID-19 pandemic
situation.